ETA·BRAINa Katyella project

Acquiring Minds

Turning $25k into a $3.2m Exit in Under 4 Years

Excerpts · 410 segments · ~1:26:41 long

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Going back to size and searchers. Do you have a, in this question of searchers not knowing H Vac, not knowing the, you know, the technical aspects of the business, do you have a sense of what a good size for. This audience might be?

I'd say probably between 3 and 5 million in sales. And make sure that there is a level of middle management in place. Like, you know, once you kind of get below that, it was not, you're not gonna see much middle management.

Make sure you have a service manager, an install manager, you know, close to that $3 million market, could be one person. And make sure they're bought in, they're dedicated, and you think they're gonna stay for at least a year. That's probably the most important part.

Coming from the outside, you need some kind of technical management because you can hire technicians and they can tell you, you know, whatever they want to tell you. And you don't know if they're just BSing you or what's really going on.

Okay. And so the, the, the answer to that is a manager, a technical manager. So the person that they're reporting up to and that person's reporting to you and they sort of, they're the ones who make the, are looking over the shoulders of the text or at least are hearing the recommendations of the text and thumbs up or thumbs downing everything.

Yeah, they can do, you know, the high level tech support and troubleshooting with the text and deal with some of the, you know, the chronic is, you know, issues, callbacks, customers calling, you know, high end customer complaints, stuff like that that, you know, you send A tech out there twice when you can't just keep sending it the, the tech back that can't fix it. Right.

And then, I mean, I think I would say best case scenarios, if there's a technical person you can partner with, whether they're already in that business or not. Minority, minority partnership. So they, they're bought in and they have some skin in the game and they're going to stay around.

Well, say more about that. Like, like, for example, I mean, I could imagine somebody like you, my audience, the searchers out there, would just love to partner with somebody like you and go off and find that smallish H vac business and, and build together. Now, you may say, I don't need, I don't need anybody at this point.

Why would I do that? But maybe, maybe partner this audience partnering with you before you'd set out, you know, before you had your exit, before you had your first acquisition, you know, you were entrepreneurial, you knew the industry deeply. Is, is there a model here where the searcher comes in as the quote, business guy, business gal and partners with a technician and, and buys a small business…

Yeah. Or is that just too dangerous? Because, I mean, because if you don't know the technician, you're just, you're partnering with somebody you don't know and there's just too much risk there sort of thing.

Yeah, I mean, I would say definitely want to partner with somebody you're comfortable with or you, you know, you know them for some, you know, however you vet that person, maybe you know them, maybe it's, you know, you know, it's a, you know, your friend's husband or whoever. You know, I would say try to partner with somebody who is at least in a management role.

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