ETA·BRAINa Katyella project

Acquiring Minds

You’ve Been Served: Buying a $1.3m Process-Serving Company

Excerpts · 319 segments · ~1:17:20 long

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I got to see places I didn't even know existed within my own city. I got exposure to the way, you know, people of all different strata live. And it's just been a blast. Yeah.

And I've heard you say rapper throwing a big party probably has money. I've heard you CEO has money. But are most of the jobs concentrated in lower middle class to poor areas or people?

I'd say it's a pretty good mix. So divorce papers can get served to anybody. Everybody gets divorced.

Debt collection is almost always more rundown areas. Yeah. more disadvantaged areas. Um, then you have car crashes.

Those happen to anybody. It could be anybody from, you know, um, from, from, it could be anybody living in a poor area or rich area. Anybody can get into a car crash and get sued for that.

Um, so it's, it's, it's a pretty, it's a pretty good mix, but, um, you can kind of tell the direction that the economy is going in based on how many debt collection papers are, are outstanding.

Um, And so when debt collection picks up, that's when we see more jobs going to the disadvantaged areas. Yeah.

Is there any ethical consideration with this business? I mean, I know the answer is going to be, look, this just has to be done. This is how our legal system works.

Somebody's got to do this work. There's nothing... if you have some ethical quandary with it or ethical issue with it, you know, take it up with the American legal system and how the whole thing works. But the system being what it is, these papers need to be served.

And so some firms are going to occupy that or deliver that service to the economy. But maybe you see what I'm driving at. Again, maybe going to the creating a bad day for somebody question. Did any of that hang you up or not at all?

I think that... I see service of process as an integral part of the justice system. The alternative of that is telling somebody on the phone that they're getting sued or sending them an email. And our judicial process was set up such that people have to be personally notified that a lawsuit is pending.

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